Click here for a list of services and drugs requiring preauthorization, as well as the forms you need for each.

Coventry Health Care values the quality care that health care providers give our members. To support that effort, Coventry has multiple options for obtaining the information you need to maximize every patient visit, including our exclusive, free website, directprovider.com. 

The prior-authorization process is now quick and easy with our secure online service, directprovider.com.  Providers can submit, look-up, or edit authorizations online, at their convenience.  And, with our exclusive Adjustment Reconsideration function, providers have the opportunity to request a review/reconsideration of an authorization and submit the documentation online in support of that request.

Coventry prides itself on the EDI tools it has available for its providers and, with directprovider.com, Coventry can boast one of the most multi-functional payer websites available to its providers in the healthcare industry.  For more information on directprovider.com, please visit the ‘Secure Provider Portal’ section of this website.